Wednesday, November 20, 2013

What they don't tell you...


             I was looking at Feisty Pants' wheelchair today.   Zippy's  (that's its name) one wheel is getting wonky and throwing off the alignment.  I don't steer well to begin with and that is not helping.  So now, I need to call the medical supply company and have it looked at.  We go through this a lot. We use our equipment.  You know,  like nascar drivers use cars, and so tend to be hard on all our equipment.   I don't believe in wrapping children in cotton wool and hiding them away from the universe.  Not even disabled kids, ESPECIALLY not disabled kids.   FP is, before she is anything else, a KID. She likes mud and bugs and roughhousing and loud music and (shudder) fart jokes. (I blame her father for that one.)  So, obviously we are hard on equipment.  And it's hard to roll down hills and ramps at any fun speed while yelling "No brakes. AHHHH" when the alignment is off and you have to slow down to steer.  Faking a crash is a hoot. Real ones suck. Almost as much as having to go slow. (Slow is the worst of all.  Just ask Feisty.)
              But, anywhoo, the point is that I'd like to give a few pointers on equipment.  There is something that bugs the living hell out of me concerning both medical equipment and medical advice.  You never really get any.  At least, not with any USEFUL details.  My daughter has had a wheelchair since she was three.   She spent five years scraping her ankles against the footpedals (cutting the hell out of them in the process) while we went to doctors, specialists, hospitals, three or four different medical supply companies that we deal with on a weekly basis.   And it wasn't until a teacher pointed this out- THEY HAVE FRIGGING PADDED FOOTRESTS AVAILABLE. Which her insurance happily paid for with a simple note from her doctor. What the hell?????  FIVE YEARS and not one person told us this was available.  Same thing with her now specialized head rest that does NOT bruise the hell out her shoulders everytime she tries to adjust her position in her seat.  This happens all the time and just pisses me off to no end.  I won't be upset if some rep from a company wants to upsell me.  I am very good at saying no when I need to.  But I cannot get my child something she needs if I don't know it exists.  So why don't you people tell us???  It's often the same case with medical treatments.  I went to doctor after doctor and hospital after hospital until I found one that offered me anything other than a tracheostomy for FP.  A simple tonsillectomy and adenoidectomy was all she really needed and her health improved on an exponential level without having to cut a hole in her throat and get rid of her pets.  And I would NOT even known about it had not a respiratory tech not approached me off duty to whisper in my ear.   Same thing when she was six weeks old and a doctor dismissed her as a vegetable (again a therapist approached and literally whispered in my ear "My ass, she's not in there. Go find a way to let her out")
               So, if you are new to the jungle ride of rising a kid like FP, some advice. Don't take the first answer without asking a million questions.  What alternatives are available?  What can the alternative offer?  What if I don't like the results?  What's the next step if this doesn't work?  What options can make this more comfortable? (That's a good question for both treatments and equipment.)  Who else can I talk to about this?  What is the exact name of this (treatment,procedure,medication,therapy,equipment) so I can go home and google it?  ALWAYS go home and google it.   Once you get the hang of being an informed medical consumer (or as we proudly call it, a giant pain the ass) you'll quickly learn which details to sweat and which ones to slide on.  And any doctor or equipment provider along the way who cannot appreciate that is frankly, not worth the title.

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